Support

Frequently Asked Questions

Transparency has always been a top priority for us. As we continue to grow, we are reaching more and more potential customers. It is important to us to get you as much information as we can so you can make an informed purchase from us and can be excited about it!

June 2020 Pack Plus Program Updates

This section is dedicated to questions you have about the new products and new pricing that launched in June 2020. Check here often. We’ll be updating this section if we see common questions through email or social media.

What are the new changes?

How do I upgrade my current subscription?
Follow these steps to upgrade to the new Products:

1) Log in to My Account
2) Select “Subscriptions” from the left-hand sidebar
3) Select “Upgrade”
4) Choose your new subscription

With our new subscription model, you’re now able to switch between Levels or Sports!

That’s it, you’re all set!

I am not seeing "Upgrade" in my account.
It is possible that you won’t see the Upgrade text when you log in. To change your existing subscription to the new products, follow the steps below:

1) Log in to My Account
2) Select “Subscriptions” from the left-hand sidebar
3) Select “Cancel”
4) Visit our Shop and find the products you wish to purchase or subscribe to.

That’s it, you’re all set!

I cannot log in to my account.
We’ve recently changed some things on our website. While we have accounted for most everything, it’s possible some things didn’t transfer over fully. To fix this, please follow the steps below:

1) Register for a New Account

That’s it, you’re all set!

I am seeing another order in my account.

We’ve recently changed some things on our website. While we have accounted for most everything, it’s possible some things didn’t transfer over fully. To fix this, please contact us and provide as much detail as possible.

General Questions

What is Brothers In Cards?

How can I buy Brothers In Cards Pack Plus Program?

Do I have to buy a subscription or can I just buy 1 box?

When will my box ship?

What packs will be in my box?

What is a Gold Feature?

Why do you include low end stuff like Hoops and Donruss?

How do you calculate Pack Value?

Do you guys sell on eBay?

What is Blitz Night?

What makes you the best subscription box in the hobby?

How do I contact you?
Brothers In Cards

brothersincards1594@gmail.com
765-437-8182
Kokomo, Indiana 46901

Still Have Questions?

If your questions weren’t answered by our FAQ above, please reach out to us by filling out the form below.

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